Water Treatment Plans

At Happy Hot Tubs we want your hot tub to be sparkling clean and ready to use whenever you need it. The best way to achieve this is through our two main water treatment plans which help simplify water care. We offer both Silk Balance and O-Care. These easy-to-use weekly treatments not only protect your spa, but are also proven to prolong the life of your pump. In fact we are so confident in these treatments, customers on Silk Balance will receive FREE pump and heater warranty and those on O-Care will receive FREE Pump Warranty, both inclusive of fitting*. 

Silk Balance

Silk Balance is a water conditioner that comes from Canada and is exclusive to Happy Hot Tubs in the UK. This system is used by thousands of hot tub users in North America and is not only simple to use but provides excellent benefits to your hot tub, including:

• Masks the smells of chlorine/bromine
• Locks in PH and alkalinity, no more balancing
• Reduces foaming dramatically
• Significant reduction in chemical usage
• Keeps your pipes clean for improved jet flow and massage
• Lengthens the lifespan of your tub’s pumps and equipment
• Hydrates and leaves you feeling soft and silky, no more dry itchy skin
• No need to shower after hot tubbing
• No fussy measuring just add 1x GEM weekly
• Neutralises cloudy water

Find out more about Silk Balance Gems

Silk Balance Plan Information

• Silk Balance Gems sent automatically every 16 weeks
• FREE Pump and Heater warranty while on a Silk Balance plan, inclusive of fitting. Does not apply to website auto-shipments.
• £99.99 first box (RRP £104.99) then £26.99 per month
• See full terms and conditions

O-Care

O-Care is a two-part conditioner solution that is trusted by many hot tub users around the globe! The product slogan of soft, safe and simple really explains the benefits in just three words! O-Care provides a simple way to reduce chemical usage and experience softer water in your hot tub all year round. 

• Prevents biofilm build-up in your hot tub pipes, making your sanitiser (chlorine or bromine) more efficient
• Reduces the amount of chlorine or bromine used by 78%. This means a safer spa environment for your family
• Softens your water, making your spa experience better
• Simple to use, just add 2 compounds to the spa water once a week using the measuring cup included
• Prevents strain on your pumps, filters and other components due to less biofilm build-up which leads to better and more consistent flow

Find out more about O-Care

O-Care Plan Information

• O-care sent automatically every 2, 3, 4 or 5 months (depending on hot tub size). See full grid and pricing here
• FREE Pump warranty while on an O-Care plan, inclusive of fitting. Does not apply to website auto-shipments.
• FREE first box (RRP £84.90) then £39.95 (2 monthly shipment), £28.63 per month (3 month), £19.98 per month (4 months) or £15.98 per month (5 month). See full grid and pricing.
• See full terms and conditions

O-Care Shipment / Pricing Grid

The amount of O-Care deliveries you’ll recieve is dependent on which model hot tub you own. Below is a breakdown of the models and their delivery frequencies. If you can’t see your model listed, don’t panic we still offer plans for older model, please contact us.

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Terms and Conditions

All plans are a minimum 12-month contract term (monthly and annual plans).

You have the right to cancel any of our plans after 12 months, by giving 1 months' notice in writing but any warranty/service will cease the day of cancellation.

If a monthly/annual payment is missed, your plan will be suspended until payments are up-to-date. 

Your plan will auto-renew on an annual basis unless you give us 1 months' notice prior to the annual renewal date.

If on a water treatment plan (O-care/Silk Balance) this must be used weekly in the spa to obtain the relevant warranty.